1. How long does it take for me to receive my order?
It takes 24 Hours for processing all orders, and 3-4 business days to receive your product (domestic), International shipping takes a minimum of 7 to 9 business days.
2. What is your return and exchange policy?
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, you need to fulfill the remaining payment if any. You can return a product for up to 30 days from the date you purchased it.
3. How do I change my shipping address?
You can change your shipping address after you place an order as long as the item has not shipped. Typically, you can only do this the same day an order was placed because items are shipped as fast as possible.
4. How do I track the status of my order?
You will get the tracking number within 24 hours of your order, You can track your delivery with that tracking number either with the shipping company or with us.
5. How do I receive customer support?
Our online support team is available almost 24 hours 7 days a week, however, during offline periods you can call us,email us or just leave a message and we will get back to you.
6. What do I do if I entered an incorrect shipping address?
Please include your full name, order number, and the correct shipping address. We will do our best to change the shipping address before it delivers to the wrong address.
7. Do you ship to my country?
We are shipping to all 195 countries in the world.
8. Will my items come in one package?
The items will be delivered by your promised delivery date. Combining items from multiple orders into a single package is only possible before shipping so if you placed two orders at the same time then “YES” we will combine your orders.